Call & Lead Management Tips

The Importance of IVR Technology for Call Centres

Looking to capture call data and streamline your campaigns? Learn how IVR technology can help you elevate customer service and process business calls.

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How Inflation is Changing Consumer Habits, Challenging Lead Generators

Keep your business running against inflation limitations and capitalise on new market opportunities amid changes in consumer spending habits.

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5 Ways to Level Up Your Lead Nurturing Strategies

How do you maintain and nurture relationships with prospects? Find out how to improve your lead nurturing efforts and move prospects down the sales funnel.

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The Future of Insurance Is Here, And It’s Embedded

How non-traditional sellers are leveraging third-party embedded insurance solutions to appeal to their clients.

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What Is a DID Number?

Route calls, streamline client communication, and get significant flexibility with Direct Inward Dialing or DID within the Phonexa suite.

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What Is Multi-touch Attribution and Why Is It Important?

Multi-touch attribution provides data insights into every single touchpoint a brand has with its clients to identify which marketing campaigns perform best.

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The Complete Guide To Conversational Marketing

Find out how conversational marketing can ensure unmatched customer experience through meaningful and effective interactions and touchpoints with customers.

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What To Do When You’re Looking For High-Quality Lead Suppliers

No business wants to miss out on high-quality leads or devote extra time filtering out low-quality prospects. Here’s how you can drive high-intent leads for your network.

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5 Ways You Can Sell Leads To High-Intent Advertisers

Looking for actionable tips on how to successfully sell leads online? Read on to learn how you can connect with engaged lead buyers and enhance your revenue.

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3 Leadgen Tactics That Result in Poor CX and Retention

Low retention and poor customer experience are the bad omens no brand can afford to ignore. Learn how to prevent the loss of customers and boost brand loyalty.

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