Flourish & Fly with Phonexa

Phonexa is seeking an experienced Product Marketing Manager to join our team. This position is a critical role that operates at the intersection of product, marketing, sales, brand, demand generation, and customer success, and reports directly to the VP of Marketing. As a Product Marketing Manager at Phonexa, you will be responsible for driving all aspects of marketing for our products, and you will work closely with product, marketing, and sales leadership to champion new business and customer expansion pipeline through the execution of multi-channel marketing campaigns related to our product roadmap while serving as a key conduit between the product team and revenue teams.

Responsibilities:

• Conduct user research, gather customer and sales feedback, analyze market data, and perform competitive analysis to identify customer needs and business opportunities
• Develop and deliver engaging product-centric and sales content to help drive greater brand awareness and lead generation
• Craft crisp, compelling positioning, messaging, and collateral that articulates value propositions and product-market fit to attract customers
• Produce various marketing materials such as product data sheets, case studies, battle cards, presentations, solution briefs, competitive analysis briefs, white papers, newsletters, blogs, and more
• Work with product and engineering teams to prioritize releases, set live dates, and create briefing process and training for customer success, sales and marketing
• Create product messaging and positioning documents that serve as the foundation for internal and external sales assets, marketing programs, web copy, solution briefs, webinars, presentations, and press releases
• Build buyer and user personas and be an expert on Ideal Customer Profiles (ICPs), how they buy, and their buying criteria
• Be an expert on our differentiators, the competition, and where our strengths and opportunities are in the market
• Equip sales, channel, and customer success teams with the content and data needed to be successful in their roles
• Develop and deliver webinars for prospects and customers, and follow up content associated with them
• Develop and deliver product, competitor, or use-case based landing pages and sales enablement materials
• Set up new landing pages, emails, and nurture sequences in Hubspot for integrated campaigns (executing against cross-team product release plans)
• Forecast, track, and report on the impact of marketing activities on sales pipeline, product usage, net new closed won revenue, and customer expansion

Qualifications:

• 3-5 years of experience in a similar role, ideally direct experience in a product marketing role for B2B marketing technology and SaaS
• Excited to roll up your sleeves and do things yourself: writing copy, running a report, designing a workflow, building a landing page, or enhancing current digital or printed collateral
• 2 years of experience using HubSpot
• Ability to work autonomously in a startup environment and work cross-functionally to influence leadership, align stakeholders, and execute strategies to hit business objectives, serving as a key cross-functional partner to sales, customer success, onboarding, and product
• Attention to detail and the ability to create concise, compelling messaging for different B2B audiences
• Proven success developing and managing product go-to-market plans, product, and release launches
• Detail and results-oriented; skilled at both planning and hands-on execution
• Excellent written, verbal, and presentation skills
• Full-time, onsite in Glendale, CA

THE ROLE

• You’ll be contacting prospective clients over the phone to book appointments for the sales team
• You’ll identify key decision makers and ensure each appointment is well qualified
• You’ll take a proactive approach to your own day and performance
• You’ll work towards weekly KPI’s and monthly targets; both individually and as part of the wider team
• Delivering a consistent weekly number of appointments being driven to deliver and succeed

WHY PHONEXA?

• Receive a competitive base salary plus uncapped commission
• Receive first class training and support
• Want to sell a product that helps your clients in acquiring, managing and distributing leads whilst maintaining the best possible ROI automatically?
• Take some time out with our attractive holiday policy.
• Be part of a fantastic company culture
• Receive benefits such as the health cover, gym membership and discounts.

A LITTLE ABOUT PHONEXA…

Here at Phonexa we’re one of the fastest growing lead distributions and API platforms in the world. We provide powerful tracking solutions that deliver clarity to our clients marketing campaigns, allowing them to make smarter optimisations and increase their ROI. We know that businesses across a wide variety of sectors can benefit from our products and we need highly motivated individuals with great communication skills and a real drive to succeed in a business to business sales role, that offers a real opportunity to progress.

A LITTLE ABOUT YOU…

• You’ll have previous experience in a targeted/goal focused environment, ideally making outbound calls
• You’ll be confident, tenacious and be able to articulate yourself well; overcoming obstacles and securing appointments
• You’ll be able to build rapport with business owners and the C-Suite
• You’ll be a self-starter; someone who thrives when they’re achieving their goals and meeting targets
• A natural desire to personally develop and thrive in a fast paced, growing company

Phonexa UK, Client Success Manager

As Client Success Manager, you are responsible for the success of our relationships with our clients once they have gone through the sales, and onboarding processes. You will be the point of call for any queries, setups, issues or required training for our clients. You will share your knowledge and provide advice and consultation when necessary. Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded! At Phonexa, we believe that our success is built on the success of each of our employees. To that end, here are just a few of the benefits we offer to all eligible employees:

• Medical Insurance
• Dental Insurance
• Gym membership
• Kitchen stocked with snacks & juices
• Team lunch provided twice a week
• Team building activities & company social events
• Opportunity for professional growth within company

Responsibilities

• Be Phonexa's expert on call and web lead performance marketing; maintaining in-depth understanding of products, services and technology.
• Manage a portfolio of accounts in various life cycle stages and allocate appropriate resources to ensure value is being delivered to the customer base.
• Proactively identify growth opportunities for customers and improve their awareness of the product features or integrations available through Phonexa.
• Validate customers' desired business outcomes by providing daily platform support, strategic platform set up recommendations and value assessments.
• Leverage internal tools to monitor customer health while allocating resources to ensure potential is realized and risk is mitigated.
• Provide support and services while troubleshooting and escalating on behalf of customers to ensure a high satisfaction rating.

Requirements

• Experience required in either digital, agency or customer success management in fast paced environments.
• Excellent client management skills with ability to juggle multiple projects with minimal supervision.
• Must be analytical, organised, and methodical with excellent communication skills.
• Ability to ensure successful client onboarding through strategic planning and client development initiatives that incorporate KPIs belonging to the client and Phonexa.
• Proficient knowledge of CRM and Google Apps (Drive, Docs, Sheets, Slides).
• Experience in Google Analytics, AdWords or affiliate management software a bonus.

The Team As Client Success Manager, you will work closely with many teams; namely, Onboarding, Project Management, Sales, and Development. You will also work closely with our CEO to identify growth opportunities for our clients, and the business overall. Whilst the role requires ownership of client accounts, wider team collaboration is always at its core.

Project Manager (Russian Speaking)

Responsibilities:

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• Project oversight.

Why Join Our Team?

Phonexa boasts a great team culture where hard work is not only appreciated but also rewarded! At Phonexa, we believe that our success is built on the success of each and every one of our employees. To that end, here are just a few of the benefits we offer to all eligible employees:

• Health and Dental Insurance
• Gym membership
• Kitchen stocked with snacks and juices
• Weekly office lunches
• Team building activities & company social events
• Opportunity for professional growth within company

This is an excellent opportunity for a professional to join a company that values and rewards dedication, hard-work, team-players!

Technical Sales Executive

Phonexa Ltd

Bournemouth Dorset

Phonexa is a call platform with state-of-the-art features such as call analytics, Interactive Voice Response (IVR), voice recognition (VoicePLUS), and additional platforms that include dedicated Lead Management System and an automated accounting software. Phonexa's platform is designed for Lead Generators and Marketers of all industries!

Phonexa’s Software as a Service (SaaS) solutions help businesses reach their optimal ROI by taking their call technology to the next level.

Equipped with a proprietary call intelligence software and a constant drive to maintain the most current technological advancements. Phonexa offers an unparalleled call tracking system that help companies reduce idle time and increase sales exponentially.

We're seeking a highly motivated Technical Sales Executive to join our team, working in our ever-growing Bournemouth office.

The Technical Sales Executive should have experience in online advertising, sales, and technology platforms in order to develop our focus of helping businesses organize and drive call & lead traffic.

• Do you have experience selling a Technology Platforms, Lead Management systems?
• Do you have demonstrated experience delivering consistent sales growth?
• Are you tech-savvy?
• Do you have knowledge of lead generation?
• Are you a successful listener and communicator?
• Do you have a passion for providing quality service?
• Are you ready to start earning commission with no cap?

If you answered 'Yes’ to the questions above, we’d love to hear from you!

Responsibilities:

• Own all aspects of the sales process on defined opportunities including ongoing qualification, product demonstration, evaluation, identification, qualification, developing and closing sales
• Build a pipeline of both short-term and longer-term opportunities through a variety of lead generation techniques including working with inbound leads
• Leveraging your personal network, as well as networking at conferences and industry events
• Maintain visibility into your activities through proper reporting and work in a team environment to help improve the company’s overall success in sales
• Know SaaS features and key benefits inside and out
• Confidently communicate SaaS software clearly and thoroughly
• Ability to think outside the box as to what industries can benefit most from our SaaS Software
• Advanced Analytical Knowledge to better educate and understand your client’s needs and help them optimize ROI respective to their marketing campaigns
• Report feedback received from prospects and sales interactions to management and marketing teams
• Must have an exceptional knowledge base on how the industry works with different verticals and traffic setups

Required:

• SaaS Technology Platform selling to businesses
• Strong oral and written communication skills
• Strong negotiation, presentation and closing skills
• High energy and drive, coupled with resourcefulness
• Extensive background in telecommunication, sales and marketing
• Excellent organizational skills, with the ability to manage and prioritize multiple projects
• Team player with limited supervision
• Ability to adopt to fast-paced environment

Desired Qualifications:

• Minimum of 3+ years in Sales and Marketing, preferably in the technology industry
• Lead Generation knowledge preferred
• Highly organized, detail oriented and able to meet deadlines
• BSc/MSc in Computer