Pay less in usage fees and get more functionality with Cloud PBX
Tools for call centre clarity
Incur less expenses when you set up with Phonexa Cloud PBX and sustain affordability with fewer maintenance fees
Keep agent productivity high with the ability to track and score keyword usage in conversations
Ensure your operations stay online no matter what happens with a cloud-based phone system that works from anywhere
Increase conversion opportunities by dialling your web lead prospects and putting them in immediate touch with an agent
Keep your business agile and efficient with a virtual phone system.
You’ll get free integrations with major platforms, guided onboarding, and easy incorporation with your existing tools and products, like Lynx, LMS Sync, and Call Logic.
Cloud PBX is an internet-based private phone system, or cloud-based Private Branch Exchange (PBX). While traditional private phone systems are connected over hardware infrastructure, a cloud PBX phone service connects a single phone system using cloud-based technology.
Cloud PBX works by hosting the services of a Private Branch Exchange over an internet connexion or Local Area Network (LAN). A cloud PBX phone system does not need any phone lines or other physical hardware to be installed.
The benefits of using Cloud PBX are that a virtual private branch exchange will require less operating costs and no additional installation beyond existing internet connectivity. As a cloud-based software solution, Cloud PBX can be used in multiple decentralised or remote offices. Cloud PBX also offers the benefit of being easy to scale for growth or modify to maintain business agility.
Phonexa Cloud PBX is a solution for both inbound and outbound calls. As a result, Cloud PBX can be used to manage a call centre that is receiving inbound calls, or can be used to make contact with other types of consumers who have expressed interest in being connected with a live agent.
Yes, Cloud PBX is an excellent solution for call centre agents. By using Cloud PBX, you can maintain a sizeable call centre without any additional installation costs. Cloud PBX also allows businesses to host agents in multiple office locations, or facilitate a virtual call centre made up of remote agents.
Yes, if you are running a contact centre with a staff of agents you can use a cloud PBX phone system to support your private branch exchange. By using a virtual PBX service you’re able to host a high volume of call traffic without the installation of costly phone lines or servers. A Cloud PBX gives contact centres a low-cost option for freedom and flexibility.
Cloud PBX is a valuable solution for companies across industries that depend on connecting with their consumers over the phone and require a virtual private branch exchange. Businesses operating in the insurance, home services, healthcare, and the financial service space can all benefit from using a virtual phone system with Cloud PBX. Businesses in other verticals that utilise inbound or outbound call centres would stand to benefit from the low costs and flexibility available with Cloud PBX.
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