Call Tracking Platform

Phonexa is an advanced call tracking platform that helps businesses accurately measure their marketing campaign performances. Call tracking gives you the full view of the customer journey and increases your ROI by providing detailed metrics and inbound call analytics tailored to your specific industry.

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Detailed Analytics for Every Campaign

Now, you can focus your energy on maximising your marketing efforts because the entire customer journey will be measured and charted for your convenience. Phonexa’s call tracking platform tracks your leads across all online and offline channels, ensuring that you will receive the same detailed metrics and big data that you get with web analytics but for your inbound calls.

  • Works with the Automatic Call Distributor (ACD) to route calls based on caller demographics
  • Works with our IVR to track and record data on callers
  • Real-time reporting on inbound traffic to improve campaigns and marketing strategies
  • Customisable filtration system
  • Detailed comparison reports
  • Detailed call analytics:
  • Detailed marketing analytics:
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IVR and Ping Tree

Phonexa’s call tracking platform works in concordance with the IVR and Ping Tree to track your inbound calls, visualize your lead qualities, and route those calls according to your Ping Tree settings.

Additional Web Analytics

While call tracking gives you the full insight into your calls, the advanced software also tracks your digital marketing efforts, such as your keyword performance data.

Demographic-Based Call Optimizations

Our call tracking platform is integrated with the IVR and Automatic Call Distributor (ACD) to route and service your calls based on caller demographics, ensuring maximum efficiency and top quality customer service.

Automated Reports

Receive updates in real-time on all actions related to your publishers, buyers, inbound call performances and campaign changes.

Call Details

From the first and last name of the caller to the length and quality of your calls, Phonexa’s call tracking platform will create clear visual representations to give you full control of your customer service and campaign performances.

Get the Full View of Your Customer Journey

Phonexa’s powerful call tracking software takes ROI attribution to the next level. You can customise reports to fit your company’s exact needs. This gives you the power to choose only the most relevant information for your diverse campaigns.


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