Phonexa’s call tracking platform works in concordance with the IVR and Ping Tree to track your inbound calls, visualize your lead qualities, and route those calls according to your Ping Tree settings.
While call tracking gives you the full insight into your calls, the advanced software also tracks your digital marketing efforts, such as your keyword performance data.
Our call tracking platform is integrated with the IVR and Automatic Call Distributor (ACD) to route and service your calls based on caller demographics, ensuring maximum efficiency and top quality customer service.
Receive updates in real-time on all actions related to your publishers, buyers, inbound call performances and campaign changes.
From the first and last name of the caller to the length and quality of your calls, Phonexa’s call tracking platform will create clear visual representations to give you full control of your customer service and campaign performances.