Call Tracking Software For Businesses and Agencies

Call tracking software delivers in-depth insights on inbound call traffic and provides detailed attribution while measuring performance and increasing revenue.

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Drive More Conversions

Streamline campaigns and bring in more high-quality leads with a call tracking system. Your company can shift into a growth mindset and boost revenue by tracking interactions and optimising the customer journey.

Transform the Customer Journey

Call Details

Transform the Customer Journey

Companies won't miss a beat with our comprehensive lead and call analysis. Get a line-by-line description of every lead, from rejection to sale, by utilising key insights into each lead's source, time stamp, buyer match, and success in generating product or service sales.

Transform the Customer Journey

Elevate the Caller Experience

IVR and Automatic Call Distributor

Elevate the Caller Experience

Efficiently manage incoming calls with our data-driven automatic call routing system. It disperses calls based on caller IVR responses and agent availability, and the caller tracking software filters high-quality leads for priority handling.

Elevate the Caller Experience

Get Detailed Updates Anytime

Intuitive Dashboard

Get Detailed Updates Anytime

Transform your campaigns easily by utilising one programme offering a comprehensive "at-a-glance" dashboard. This dashboard is the answer to consistently monitoring daily traffic and other key performance indicators.

Get Detailed Updates Anytime

Call Tracking Software Answers Your Key Marketing Questions

Call Tracking Software Answers Your Key Marketing Questions

  • What ads bring in the most call traffic?
  • What keywords yield the desired results?
  • Which landing pages get customers to call your business?
  • Which campaigns are the most effective and get the best ROI?

Call Tracking Software Answers Your Key Marketing Questions
Find Out More About Call Tracking Software

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Click “Build My Plan” to discover which Phonexa solution best scales with your business, and identify the product in our marketing automation suite that complements your strategy.

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Seize New Marketing Opportunities

Call Recordings

Seize New Marketing Opportunities

With the comprehensive call tracking tool and access to sales call recordings, brands have everything they need to make educated decisions and elevate their business to new heights. Companies can reduce the complexity of their everyday tasks and gain easy access to crucial information by implementing sales call tracking software.

Seize New Marketing Opportunities

Leverage Real-Time Data

Call Management

Leverage Real-Time Data

Call management empowers companies with advanced real-time reporting while ensuring their marketing campaigns get regular updates. Achieve success and growth with Phonexa’s data-driven solutions that include phone tracking software as a part of its call management system.

Leverage Real-Time Data

Empower Your Business With Call Analytics

Call Tracking Analytics

Empower Your Business With Call Analytics

Gain valuable insights into your inbound call tracking and boost your marketing ROI with advanced analytics. Our intuitive tables and reports make it easy for businesses to leverage call tracking data and assess campaign performance.

Empower Your Business With Call Analytics

Call Tracking Software FAQs

How does call tracking work?

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Call tracking software allows unlocking the power of phone conversations with customers. It helps to discover which ads, keywords, landing pages, and tactics bring in the most call traffic and see the results firsthand.

With a call tracking system, businesses can track online interactions and get to know their customers better. The Phonexa platform equips businesses with trackable consumer phone numbers – custom vanity, toll-free, or local numbers – and provides actionable data and reporting to support every trackable call and optimise their marketing campaigns.

What information can I capture by using call tracking software?

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With Phonexa′s call tracking software, you′ll access critical information such as web pages that prompted calls, the relevant Google Click ID, and even the specific keywords that got customers to call you. With this detailed information, you can hone in on individual calls, recalibrate strategies, and optimise your ROI.

On top of that, you can learn the exact location, date and time, and duration of each call, as well as whether it′s a unique lead or a previous contact. Ultimately, the software will help you uncover reasons why calls are accepted or declined and delve deep into the demographics of your callers.

How can call tracking software help with my marketing decisions?

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Integrating your online efforts with this powerful tool gives you a crystal-clear view of your marketing landscape and the data you need to take your campaigns to the next level. On top of that, you can use caller data to refine your ad targeting, increase the number of calls generated by popular landing pages, and optimise your resources in real-time based on your needs and call volume.

How can ping tree technology and call tracking software improve my ROI?

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Phonexa′s cutting-edge ping tree technology lets you maximise your revenue potential by redistributing leads to offers that other direct advertisers have passed over. Our innovative call lead distribution algorithms factor in price, advertiser relationships, and lead traffic to ensure only the highest quality leads land in the hands of your direct advertisers.

What marketing channels work with Phonexa′s call tracking software?

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Phonexa′s call tracking is versatile, allowing it to work with every marketing channel. Whether you′re using organic or paid search, social media, display ads, email marketing, or offline channels, Phonexa has everything your business needs to achieve the mission.

Do you offer toll-free vanity numbers?

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Yes, we offer convenient phone number management and toll-free vanity phone numbers.

Can I customise the caller experience?

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Phonexa′s platform is completely customisable and user-friendly, giving you the power to create a tailor-made experience for every caller. With features like IVR and personalised incoming call greetings, your callers will feel like they′re getting VIP treatment. Besides, we easily connect callers with the right local representative by utilising local phone numbers and data from each call.

Is there a way to record calls?

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Yes, there is. Our conversation tracking tool is a valuable resource for marketers and companies, allowing them to use call recordings to train sales reps and improve their sales performance and customer service.

Can I create a custom IVR that can route callers to specific destinations?

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Yes, indeed! Our personalised Interactive Voice Response (IVR) system enables businesses to direct incoming calls based on their set parameters and criteria. On top of that, you can also choose to greet your callers with a personalised message and offer them tailored menu choices to optimise their interaction.

Don′t miss out on an opportunity to get acquainted with Phonexa′s all-in-one marketing automation solution for free – schedule a consultation and a demo today!

What is a Dynamic Number Insertion (DNI), and how can it help my marketing campaign?

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With DNI, measuring offline client behaviour is as easy as tracking online activity with cookies. By integrating this powerful inbound call tracking feature, businesses can establish a stronger local presence, boost their marketing budget in real-time, monitor social media stats, and even enjoy international toll-free numbers for global marketing.

How can businesses use call attribution to improve marketing campaigns?

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Attributing every inbound call allows brands to enhance customer experience, engagement, and retention rates. Ultimately, they can gain an edge with intelligent call routing and identify missed opportunities for future campaigns.

Call Tracking Blog Articles

Performance Summaries, Mailer Compliance: October 2023 Product Updates

Here are just some of the new significant features and improvements for the month of October across our suite of products.

Read more

Original Lead Sources and Call Tracking: The Missing Piece in A/B Testing

A successful affiliate marketing campaign relies on the ability to optimise strategies based on accurate...

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A Marketer's Guide To Call Tracking & Distribution

A Marketer’s Guide To Call Tracking & Distribution

A human connection is key in digital marketing, and that’s why one of the oldest...

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