Every quarter, G2, one of the world’s largest software review platforms, publishes seasonal reports ranking products based on what real, verified users say about them. This summer, Phonexa earned a total of 82 badges across 118 reports, standing out particularly in the Grid® reports.
Every Category We Compete In, Accounted For
G2’s Grid® Report ranks products based on two things: real user satisfaction scores and market presence; Earning a badge means you’ve excelled in both rankings with the best results.
This summer, Phonexa appeared in 19 Grid® Reports and earned a badge in all 19 of them. That covers every product category Phonexa competes in, specifically:
- Affiliate Marketing
- Inbound and Outbound Call Tracking
- Marketing Analytics
- Lead Capture and Attribution
- Online Form Builder
- Contact Centre
- Lead Intelligence (newest G2’s category)
A New Category This Season & A Strong First Showing
Lead Intelligence is a category G2 introduced for the first time this season. Phonexa entered it from day one, appearing in all seven available reports and earning badges in five of them. For a product entering a brand-new category with no prior G2 history, that’s a strong start and a strong product.
What Clients Say About Working With Us
G2 also publishes a Relationship Index, a report focused specifically on the ongoing experience of being a customer. It measures things like:
- How good is the support?
- Is this product easy to do business with?
- Would you recommend it to someone else?
These scores are harder to earn than most, because they reflect the full client relationship, beyond the product itself.
This season, Phonexa earned 26 badges across 18 Relationship Index reports, including recognition for Best Support and Easiest to Do Business With across Marketing Analytics, Inbound and Call Tracking, Lead Intelligence, Attribution and Contact Centre categories.
The Badges That Stood Out
- High Performer (26x) — strong scores on both customer satisfaction and market presence.
- Best Support (16x) — users rating their direct experience with Phonexa’s support team.
- Likely to Recommend (10x) — customers saying they’d recommend Phonexa to others.
- Leader (7x) — G2’s top tier in the Grid® Report, for products with strong satisfaction and significant market presence.
- Momentum Leader (3x) — measuring growth in user adoption and engagement.
Want to see how Phonexa fits your setup?
Phonexa is an enterprise-grade platform that takes inbound calls and leads all the way from capture to conversion, replacing the fragmented tools most teams are still stuck with. If you’re interested in what that looks like for your business specifically, start building your plan today.
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