Phonexa has once again impressed software shoppers in G2’s Winter 2024 reports, generating impressive client feedback and a lineup of recurring badges highlighting the company’s great strides in software improvement and customer service in Europe, EMEA, and the Americas.
Some of Phonexa’s newest leader badges include:
- Leader, Grid® Report for Affiliate Marketing
- Leader, Grid® Report for Inbound Call Tracking
- Leader, Small-Business Grid® Report for Affiliate Marketing
- Leader, Small-Business Grid® Report for Inbound Call Tracking
- Leader, Europe Regional Grid® Report for Affiliate Marketing
- Leader, EMEA Regional Grid® Report for Affiliate Marketing
- Leader, Americas Regional Grid® Report for Affiliate Marketing
- Leader, Small-Business Europe Regional Grid® Report for Affiliate Marketing
- Leader, Small-Business EMEA Regional Grid® Report for Affiliate Marketing
- Leader, Small-Business Americas Regional Grid® Report for Inbound Call Tracking
“Our biggest task every single day is to make sure that our clients are happy and ahead of their competition and focused on helping their own customers,” said Chelsey Reynolds, Phonexa’s Chief Experience Officer. “This type of client-reported feedback is an example of that very dedication to consistent improvement and the customer-centric approach we all strive to provide.”
Additional badges collected by Phonexa in the Affiliate Marketing, Inbound Call Tracking, Outbound Call Tracking, and other product categories include: Best Support (x6), High Performer (x3), Users Most Likely To Recommend (x3), Easiest To Do Business With (x3), Best Results, Best Meets Requirements, and Highest User Adoption.
“Our global tech, onboarding, and customer success teams have worked incredibly hard to make Phonexa a transformational part of our client’s businesses,” said Rich Utton, Senior Onboarding Manager for Phonexa UK. “Now, for the second time, we are being recognised for our service in new geographical settings across the United Kingdom and the EMEA region.”
What Phonexa Users Are Saying
Exceptional Support & Superior Platform
“Joining Phonexa isn’t just a choice; it’s a strategic decision that ensures a seamless and customer-centric experience at every turn. The attention and support we’ve received from Phonexa have been nothing short of astonishing. Monitoring our traffic and swiftly resolving any error hiccups for a prompt investigation became a breeze. The integration builder is fantastic; it simplifies the entire integration process with buyers, and the advanced distribution feature (Ping Tree) – which is included as part of the package – is just fantastic.”
– Leo Meer, Chief Operating Officer, Acceleration Media Ltd.
Simple, Effective & Supportive
“The most impressive aspect of Phonexa for me is its user-friendly interface and excellent customer support. As someone who is not a native English speaker and new to such platforms, I found the interface intuitive and easy to navigate. The customer support team is always ready to help, making the onboarding process much smoother than I expected. The platform’s ability to manage and route leads effectively has been a significant advantage for our operations at Duke Leads.”
– Maria Soria, Digital Account Manager, Duke Leads
Fantastic Tool & Excellent Customer Support
“I have been using Phonexa for a few years now, and I am very impressed with their products and solutions. It has helped me increase my revenue, reduce my costs, and improve my customer experience. One of the best things about Phonexa is its customer support. They are always available online or on the phone, and they provide system guidance and troubleshooting whenever I need it. They are friendly, professional, and knowledgeable. Special thanks to Steffi and the Phonexa team for your amazing service and support – +A!”
– Simon Edmondson, Director at The Protection Network Ltd.
Cheque out Phonexa’s full G2 profile here.
To learn more about Phonexa’s all-in-one marketing automation solution, schedule a consultation, email team@phonexa.uk, call 01202-006-325, or click here to take a self-guided interactive tour.
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