Leverage your conversion potential with superior call tracking. Effectively track, analyse, and optimise every incoming call using Phonexa’s best-in-class features in call tracking software. Get real-time call insights, optimise ROI, and enhance customer engagements.
Customise IVR systems to harvest important caller information and direct them through the call. Use data-driven call distribution to route calls based on agent availability, historical data, and real-time IVR results. Pinpoint and sift out low-quality leads using smart filtering to connect every caller with the qualified agent at the right time.
With comprehensive call tracking data, you can gain full visibility into the caller journey, including lead source, buyer matches, line-by-line call breakdown, interaction timestamps, and outcomes. Make the most of your marketing efforts by using call data to boost lead quality and drive more conversions.
Stay on top of your daily traffic and performance with an easy-to-use dashboard. Get real-time insight into calls, campaign results, and key metrics to optimise on the go.
Leverage Phonexa’s call recording feature to assess every inbound call, including the agent’s performance. Follow up with call leads, find data gaps, and keep your sales and marketing teams data-driven and informed.
Use Phonexa’s real-time call management software to streamline lead generation with performance evaluations and data tracking.
Use Phonexa’s call analytics to gain an accurate understanding of inbound phone calls. Our real-time call analytics, presented in the form of user-friendly tables and reports, make it simple to grow your call volume with more intelligent call strategies. Our top-tier call tracking technology will help you stay ahead of the competition.
Phonexa’s intelligent call tracking software, Call Logic, increases your ROI, improves customer interactions, and streamlines business operations. Learn how our call tracking toolkit can transform your call management system. Use Call Logic to boost caller engagement and ROI. Turn your data into smarter marketing decisions that drive revenue.
Identifying Profitable Campaigns: Learn which marketing efforts bring in the most inbound phone calls and and double down on what drives performance.
Optimising Marketing Spend: Optimise your spend with a clear view of what’s delivering real returns.
Boosting Customer Engagement: Leverage call data to enhance customer interactions, boost satisfaction, and encourage long-term loyalty.
Growing Your Audience: Use call data insights to fine-tune your marketing strategy and connect with new audiences across different regions and demographics.
Advanced Call Analytics: Leverage in-depth reports to question call data and inform strategic business decision-making.
Call Routing Tailored to Specifications: See that calls go straight to the proper departments or employees, boosting operating efficiency and client satisfaction.
Maximised Revenue: Leverage functionality such as ping tree call splitting to maximise lead monetisation and revenue value.
Robust Call Tracking: Implement the whole customer journey from initial click through final call, optimising conversion funnels.
Intelligent Call Routing: Leverage data-driven caller-to-agent match-ups, therefore optimising conversion chances.
Ongoing Optimisation: Analyse call data on regularly to uncover trends and opportunities for improvement, thereby improving lead conversion rates.
Inbound calls are extremely valuable for UK businesses. Therefore, it is vital to track not only the calls themselves, but also the campaigns that generate them. Call tracking will help you pinpoint what’s genuinely effective and optimise your marketing with precision.
Comprehensive inbound call tracking software includes everything that businesses and lead generators need to track, analyse, and distribute incoming calls.
Phonexa’s intelligent call tracking software can help you understand where your traffic is coming from, how leads interact with your brand across touchpoints, and whether they convert.
Interactive Voice Response (IVR) is an important call tracking and distribution tool that helps you process inbound calls. Speech recognition can be a valuable add-on because it is simple and quick. The voice recognition technology can help you shape a stronger, more professional brand image.
Voice Recognition with Phonexa
Availability
£0.05 per data unit
Call recording is a vital component of call tracking software. Why is that? Call recordings enable you to access and evaluate call conversations with customers, rather than relying on the operator’s subjective assessment of the call. For example, you can discover your top traffic sources and assess the performance of operators.
Call Recordings with Phonexa
The pixel tracking add-on enables you to track calls regardless of their origin. For example, if you use Facebook or Google Ads to drive inbound calls, you can track and see the results right in your dashboard, keeping you informed about your marketing performance.
Pixel Tracking with Phonexa
£0.0005 per pixel
Whether you’re an affiliate or an advertiser, having detailed insights into your calls is essential for optimising call-based initiatives and maximising value for both partners and callers.
Phonexa’s Performance Analysis provides precise, granular reporting across four major call tracking dimensions: Publisher, Date, Channel, and Tier, allowing you to fine-tune every aspect of your call campaigns.
With Phonexa’s inbound and outbound call tracking software, you can get a free vanity number that creates a meaningful point of differentiation. Memorable call tracking numbers such as 1-800-DENTIST can dramatically increase your earnings.
Call tracking is especially useful for marketers and businesses that rely substantially on inbound calls, like those in the insurance or home services industries. For paid campaigns, it provides clear visibility into which ads generate the most calls, allowing marketers to immediately optimise and grow their best-performing campaigns for optimum ROI.
This comparison chart is aimed to provide a comprehensive overview of what each call monitoring software offers, allowing you to compare features side by side and choose the option that best meets your business needs.
Feature
Other Solutions
Available options:
– Online chat
– 24/7 (Live rep)
– Knowledge Base
– FAQs/Forum
– Phone Support
– Email/Help Desk
Assisting businesses with attribution modelling and identifying the efforts that kicked off the customer journey and resulted in a sale.
Allows clients to work with different multi-touch attribution models.
Flexible Ping URL integration, supporting authorisation, headers, and a twig engine that allows customers to build literally any integration they require.
Only free demo
At Phonexa, we’ve built more than just call tracking software. We developed a proprietary performance marketing software suite. Each of our products is strong on its own, but together they create a fully connected ecosystem. This entails comprehensive visibility and control over every touchpoint of your marketing activities.
Call tracking works by employing trackable phone numbers (vanity numbers, local numbers, or toll-free numbers) that customers use to call your business. When tracking phone calls, Phonexa provides useful data and granular reporting to accompany these tracking features, giving you extensive understanding of the campaigns and sources driving your calls.
Call tracking software delivers an extensive amount of information about the callers. You should expect essential information on your campaign, such as the keyword that led to the call, Google Click IDs, the web page where the call originated, and whether the call can be attributed to any marketing campaign you’re running.
With Phonexa’s call tracking, you can focus on specific calls, knowing the caller’s geographic location, call duration, the date and time of the call, and whether these calls were unique or duplicate, and more.
Yes, Phonexa has a call recording feature. Our solution enables you to recall your business calls later and thoroughly examine them, allowing you to return to them for re-evaluation, audit, or compliance purposes. The call recording is also an excellent means of using our phone call tracking solution as a training tool for your customer service and sales representatives.
Call tracking provides an in-depth view of your marketing strategy by linking your online efforts to your multichannel ad activities. Call tracking can help you leverage call data to improve ad targeting, increase traffic volume by optimising resource allocation based on real-time call data, generate more inbound calls and high-intent leads, plan future campaign using predictive analysis, and much more.
DNI is the process of assigning unique phone tracking numbers to traffic sources, allowing you to identify the source of any inbound call. DNI displays different business numbers depending on the traffic source, however this has no effect on the caller’s experience.
Yes, Phonexa’s advanced Interactive Voice Response (IVR) system not only enables you to route the callers according to certain criteria or filters, but you can also ensure that callers are greeted and given a set of menu choices to help them manage their experience.
With Phonexa, you can manage lead distribution of calls based on price, advertiser rank, and buying intent. Furthermore, Phonexa’s ping tree technology can help you create new monetisation opportunities by re-distributing declined leads until they sell.
