Phonexa's Real-Time Reporting allows you to pick the reports you want to view or compare. You're able to sort through the entire system of reports by ID, products, methods, redirects, partners, sources, call centers, and more. You can also analyse your reports, generate detailed comparisons, and export files in multiple formats according to your needs. You are in full control.
With Phonexa's Real-Time Reporting technology, you can analyse your reports to improve your campaigns and marketing strategies. Real-Time Reporting enables you to make accurate decisions during heavy time constraints. You are notified of visitor interactions, conversion changes, and other critical data of your choosing as soon as they occur.
Since our advanced IVR speeds up the process by allowing customers to choose their own help options, more agents will be free to handle more complex inquiries. This, in turn, benefits both your business and your clients.
With the reports you'll receive from our self-service platform, you'll be able to make the necessary adjustments to boost your customer experience. You also have the option to conduct polls and surveys through the IVR to improve your marketing efforts.