Receive visual representations of the quality of your leads by the amount of calls they make per selected amount of time, the sources that prompted their calls, their call statuses, and amount of database pings.
Phonexa's call tracking software uses the Automatic Call Distributor (ACD) to route calls based on demographics. If customers residing in certain area codes need to be routed to specific call centers, this can be done efficiently through our call tracking software.
Our advanced reports display all actions related to publishers, buyers, inbound call performances, filters, and campaign comparisons. These visual trends help to ensure high call volumes for future marketing campaigns.
With Phonexa's advanced IVR in concordance with our Ping Tree system, you can track your inbound calls, view their level of qualifications, and route those calls according to your ping tree design to the appropriate agents or call centers.
In addition to the detailed call reports you will receive, Phonexa's call tracking software also tracks your digital marketing efforts, such as the effectiveness of your advertisement keywords. Keyword performance data is crucial to the process of marketing evaluation.