Call Tracking Software

There is a better way for businesses to measure the effectiveness of their marketing campaigns, and it is through advanced call tracking. Phonexa's proprietary call tracking software enables companies from all industries to increase their ROI by providing detailed metrics and inbound call analytics.

Powerful Metrics for Every Campaign

Imagine receiving the same detailed metrics and big data that you get with web analytics but for your inbound calls. With Phonexa's advanced call tracking software, you will be able to track your leads across online and offline mediums. The customer journey will be measured and charted for your convenience, so you can focus on maximising your marketing efforts.

Call Details

Receive visual representations of the quality of your leads by the amount of calls they make per selected amount of time, the sources that prompted their calls, their call statuses, and amount of database pings.

Demographic-Based Call Routing

Phonexa's call tracking software uses the Automatic Call Distributor (ACD) to route calls based on demographics. If customers residing in certain area codes need to be routed to specific call centers, this can be done efficiently through our call tracking software.

Advanced Reporting

Our advanced reports display all actions related to publishers, buyers, inbound call performances, filters, and campaign comparisons. These visual trends help to ensure high call volumes for future marketing campaigns.

IVR and Ping Tree

With Phonexa's advanced IVR in concordance with our Ping Tree system, you can track your inbound calls, view their level of qualifications, and route those calls according to your ping tree design to the appropriate agents or call centers.

Additional Web Analytics

In addition to the detailed call reports you will receive, Phonexa's call tracking software also tracks your digital marketing efforts, such as the effectiveness of your advertisement keywords. Keyword performance data is crucial to the process of marketing evaluation.

Track the Customer Journey like Never Before

Phonexa's powerful call tracking software takes ROI reporting to the next level. You can customise reports to fit your company's exact needs. This gives you the power to choose only the most relevant information for your different campaigns.

With our call tracking software to boost your business, your advertisements will inspire an influx of traffic and engagement like never before.

  • Worksa with Automatic Call Distributor (ACD) to route calls based on demographics
  • Works with IVR to service customers based on questionnaire and demographics
  • Real-time reporting
  • Analyses inbound traffic to improve campaigns and marketing strategies
  • Detailed call analytics:
  • Customisable filtration system
  • Detailed marketing analytics:
  • Creates comparison reports for your network

Try Phonexa

Request a demo and get an inside look at the platform yourself.

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